Baby Bumps To Baby Hugs - baby slings and other things

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  • Sizing For Baby Ktan Carrier
  • How do i know what size to get?
  • What about refunds/returns?
  • How much is Postage?
  • How do i pay?




    Q: Sizing For Baby Ktan Carrier
    How does the sizing work for the Baby Ktan Baby Carrier?

    A: The sizing is to fit the parent carrying the child. Age or weight of child is not a factor in sizing.


    Sizing Chart:


    Carrier Size: XS S M L XL

    Women
    Dress Size: 0-4 6-8 10-12 14-16 18-22

    Men suit
    jacket size: NA Up to 38 39-42 43-46 47-50

    If you are 5'4" or under: CHOOSE SMALLER SIZE

    SIZING TIPS:

    If you fall in between sizes on the above sizing chart, CHOOSE SMALLER SIZE.

    If you are Petite - 5'4" or under - CHOOSE SMALLER SIZE

    If you are pregnant, use pre-pregnancy size to determine appropriate carrier size.
    Carrier size generally corresponds to pre-pregnancy fitted (tight) tshirt size.

    Only choose larger size if you are 6 feet or taller.

    Trying on the carrier (without child inside) - The lowest point of the carrier should fall just below your chest and above your navel. When wearing your child in the carrier, the lowest point of the carrier may fall at your navel or waist, but should not fall below your hips.

    When carrying child in carrier- if the lowest point of the carrier falls at or below your hips, choose a smaller size; if the lowest parpoint of the carrier falls at your chest, choose a larger size.

    If the carrier feels to losse when carrying your child in it (i.e, child feels insecure, legs are bumping childs body as you walk, or carrier easily slips off your shoulder), choose a smaller size.

    There are 8 different positions that you can carry your child in as they grow older , so need to buy a larger size as your child grows older.


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    Q: How do i know what size to get?
    How do I know what size to get?

    A: The ring slings come in 1 size. For sizing for the pouches and wraps, please go to the Instructions page where there is a table and info on how to work out what size you need.



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    Q: What about refunds/returns?
    What about returns/refunds?

    A: We understand that babywearing is not for everyone! We understand that some people will try babywearing with the intention of continuing, but find they just can't or don't want to do it. That's why we offer you a 100% Satisfaction Money Back Guarantee.

    There are only a few things that we ask of you in return:-
    *If you are having problems with your sling, Contact us to ask for assistance before asking for a refund. More often then not, the problem can be fixed with a little adjusting, rethreading or repositioning.
    *Please continue to try your sling for a period of 2 weeks at different times of the day when bub is in different moods. Your baby may respond better at different times of the day.
    *If you know someone else with a sling, ask them for some help.
    *If you are in Townsville, please Contact me, as I will be more then happy to help you use your sling to its full potential.
    If you have tried everything in the 2 weeks, and still have not had any success, please contact Kim via the Contact page to discuss returning your sling.

    There are a few conditions for returning your sling:-
    *A refund or exchange will only be given within 2 weeks of the original purchase date.
    *It needs to be in as new condition with no obvious wear, stains or tears.
    *It must be returned will all original documentation.
    *You must pay for postage to return it to us.
    *If you are exchanging for another product, we will happily pay for postage back to you.

    We do understand that buying a product over the internet is not as 'wholesome' as purchasing in a shop. You can't feel the product, or try it on for size. Please note due to differences in screen quality as well as colour set ups on different computers, some of the colours may appear to be different in real life. If you are unsure of what colour you would like to buy, please Contact us for a colour sample card before you purchase. We will not refund your money or exchange your sling simply because you have changed your mind.

    We trust that you will find this Guarantee useful in your decision to use Belly Bumps To Baby Hugs when choosing your babywearing products. If you have any questions at all, please contact us before you order, and we will do our utmost to help you out!


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    Q: How much is Postage?
    How much is Postage?

    A: Postage - Our $7.50 postage rate only applies to orders within Australia. Express Post is also available for an extra charge of $0.50 PER PARCEL. There is a Express post add on in each product, you only need to add on one of these to your total order, not each item.

    We are happy to post overseas, however please email us to obtain a postal quote before placing your order. When ordering you need to wait for an updated invoice with correct postage amount added.

    If you are in NZ the postage rate is below. When ordering you need to wait for an updated invoice with correct postage amount added.
    -Postage to NZ IS $6.85 AUS for a parcel that up to 250g
    - Postage to NZ is $10.45 AUS for a parcel up to 500g




    If you live in Townsville to receive free postage please select customer pickup to receive free postage and i will deliver your order to you.

    Postage is exempt if purchasing milkbands and bubbalogs and hair clips

    International Orders Sent Within Australia You are most welcome to order any of our products for a friend or family member living in Australia. When ordering, just make sure the delivery address is the one you want the goods to go to. If you would like us to gift wrap your items, please add a note to the checkout and we will do so free of charge.

    All orders will be processed and posted within 24 hours of payment being received. Please remember, however, that we are a small family business, and sometimes issues arise beyond our control that may cause a slight delay in the delivery time. In this event, you will be contacted via email with a new estimated time of delivery.





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    Q: How do i pay?
    How do i pay?

    A: The shopping cart automatically goes to Paypal for cusromers to pay easily. I also accept payments by bank deposit and money order.




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